Human Resource Management in Hospitality Industry: Role, Importance & Challenges
Human Resource Management in Hospitality Industry: Role, Importance & Challenges. 11/ July/2023 What is the Role of HR in Hotel Industry? In an organisational context, HRM is a process that helps the employees of an organisation to do the following things in a continuous and systematic way (Mondal, 2023) Acquire or sharpen the skills required to perform various functions related to their current or anticipated future roles. Develop their common skills as individuals and teams, supervisor-subordinate relationships, teamwork and interdepartmental cooperation are strong and create an organisational culture that contributes to employees' professional well-being, motivation and pride. (Mondal, 2023) HR Challenges or Issues in Hospitality Industry The characteristics features of work in hotels and catering are long, anti-social hours, Hotel staff work especially hard during those gap days when other parts of the world enjoy holidays, usually h...